I placed 2 orders for Blood Alter monsters, after not receiving my items I contacted support, I got back a email saying they need a ton more info to approve my purchase, I will not be sending them my driver license and credit card. They already had CC from the orders. POE Standard Char. Name KrillTral.
Update:
The support staff did contact me and we worked it out, thanks for all the help. I am very happy with my transactions now.