danielj928

Daniel J.

Australia

Contributor Level

Total Points
80

1 Review by Daniel

9/30/21

Ordered a package that arrived damaged, so I contacted them to sort it out. All I got was an automated decline as I had no insurance. I emailed back asking for at least an apology, the person responding just requoted the prior message. I then reached out to their webchat, only for them to act exactly the same. Absolutely no human element or claim of responsibility.

Tip for consumers:
Beware. Their customer service is atrocious.

Products used:
They're a shipping service.

Service
Value
Shipping
Returns
Quality

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