danielj419

Daniel J.

Contributor Level

Total Points
80

1 Review by Daniel

5/1/20

I recently placed an order with this company. The order confirmation page stated my cc would be charged a certain amount. I subsequently received an email which confirmed the order but added additional handling and shipping charges above the original authorized charge. When I cried foul, the company responded thus "Unlike Amazon who is subsidized by your tax dollars, we can not offer free shipping. No where on our site to we make that claim."
My contention is that the invoice amount is the contracted amount and any add-on charges should be approved by the customer. Apparently Ronell feels free to do as they wish with my credit card account. I won't do business again with this company given this deceptive practice and suggest others stay away as well.

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