We purchased airline tickets from Sydney to Honolulu from Flytelligent. We had to cancel our trip due to medical reasons. The airline JetStar, agreed to refund our fares, and sent a check to Flytellignet. We contacted Flytellignet on 21 Oct 2010 and were assured we would receive our check within a week. To date, no check and no response to numerous telephone calls.
I attemted to write to the address in the web site, The letter was returned by the Post Office, "vacant".