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I have 3 accounts with LegalZoom that go back several years. Unfortunately my experience with thier current staff has been a ridiculous waste of time as the usual interface is dropped calls and over 30 minutes of hold time(and this after they call me). They are incapable of transferring an LLC to an authorized owner and will not consider amending this practice under any circumstances. The notice sent out (email) for SOI compliance is neither monitored or protected as a usable document... so a $250 fine is applicable from the state after 90 days. I'm not the first customer to voice this complaint and will not be the last. I can only surmise the front line employees are poorly trained and without recourse to a manager who gives a $&!#. This practice is usually the result of greed or ignorance... of which neither are good for the future.
Daniel H.'s review of LegalZoom earned 3 Very Helpful votes
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It's tough to grasp all the fancy legal talk without any real explanations. And if you don't get...
Hi Daniel, we are so sorry for the poor experience. You deserve better. We would like to fully review the details of your account and try to turn things around for the better. We'll review your account & reach out to you directly but please do not hesitate to also contact a manager directly at any time via help@legalzoom.com.