I ordered the 2010 MS Pro Office from these thieves a week ago and it gave me no download link.
I have tried chatting and they don't pick up.
Sent emails and they don't respond.
They processed the credit card and never delivered. Sounds like a scam - smells like one and behaves like one.
You're throwing your money into the trash with these thieves.
When you call the number that is reported on the credit statement, no answer, just more scams.