Daniel C.

I've regularly ordered from My Protein for 3 years because they were competitively priced and Labdoor tested. However, I have stopped because I can't trust their product and their labdoor testing was 3 years ago. There's a lot of negative things about MyProtein customers should be aware of.

First is that their protein has started disappearing off of Amazon.com since Amazon implemented their new supplement policy that requires a brand supply lab testing and additional documentation. At the time I'm writing this, Amazon still has a small subset of MyProtein proteins for sale (e.g. One flavor of chocolate, but few other flavors), but I suspect that's inventory Amazon had before they implemented their new supplement policy.

Next is that the reviews on MyProtein's site are clearly fake. Compare them to the reviews on Amazon.com. You'll see negative comments on Amazon, but you'll see nothing but similarly short and overly positive reviews on MyProtein's site. For instance:
Amazon review says "it has 18 grams and not 19 or 21 grams (of protein). Also when I weighed how much 1 scoop was it came out close to 33 grams not 25 grams"
MyProtein review says "The taste is out of this world and is perfect for people trying to go on a diet or trying to work out!"

MyProtein's site also has a semi-daily review that reads almost exactly the same. Following is an example. Go see for yourself:
"This product mixes effortlessly, tastes good and has a very good bioavailability. It is directly delivered from the company's warehouse. Salted caramel, cookies n cream and chocolate smooth flavors are my personal favorite ones. While Signing Up, use this refffferrraallllllll codddeeeeee 'RODRIGUEZ dash R7L' for extra discounts. Replace the word 'dash' with it's numeric sign i. E -"

This review being posted almost daily inflates the rating.

MyProtein regularly run through a common set of marketing and sales tactics of 30-55% off while also changing the price of products to keep what you pay about the same (even on holiday sales). Don't be influenced by the sale. Instead, just add something to your shopping cart and see what you'll wind up paying. What you're paying rarely changes much. However, recently MyProtein has increased prices to the point where others are becoming more affordable (BulkSupplements.com).

While ordering, MyProtein's website never asks you to confirm the details you entered are correct. As soon as you enter your credit card and addresses and click to move on to the next page, your order is final (suggesting they're quick to take your money).

MyProtein does_not_ allow you to cancel your order before it ships. If you navigate their website to cancel your order before it ships (e.g. While it's in processing), the website says it can't cancel it yet (suggesting they're aiming to keep the sale). I'm not the only reviewer to mention this.

One has to question whether their product meets the protein labeling claims. Their 3rd party testing on labdoor.com is now 3+ years old. MyProtein might be buying their whey from an entirely different dairy manufacturer now (e.g. Dana Foods), or the dairy manufacturer might have changed their manufacturing process. Perhaps the cows the whey come from are fed differently or the whey isn't refined as much for the sake of cost reduction and business profit.

MyProtein's shipping does regularly have problems. I've had multiple packages not arrive. I've had packages arrive with the boxes busted open. I've had packages arrive with the address changed. (I only got the package because I've a friend who works for the local FedEx distribution center and noticed my name on the package.)

Taken together, MyProtein's fake reviews, lack of independent third party testing, marketing tactics, and quickness to take your money make them a dishonest business in my opinion. How can you trust what you're buying from them is actually what they say it is?

I bought some KYB shocks through PartsGeek.com. KYB's website says they have a lifetime warranty on shocks. KYB also directs you to contact who your purchased the shocks from for warranty service. PartsGeek would not service my warranty. Their response was short and rude, and they didn't leave the name of who responded to my warranty request.

Additionally, I went to review the broken part on their website. I left it a 1 star review, which they did not post. The only reviews they post to their website of the part are 5 star reviews to encourage them selling parts.

PartsGeek is only out to get your money.