daniel c.

Dire customer service and even worse product.

Delivery showed up three hours late at 7pm, with damaged packaging. The person I hired to build the huge two door wardrobe had to leave. I rang the next day and complained but they have since denied the conversation happened.

Eventually when the guy did come come back days later to again try build it he found pieces of wood in the delivery that were warped and other parts that had damage on the surface layers, but it was either press on, or he would charge us twice for the work.

The quality of the back panels in the wardrobe is atrocious although not surprising for flat pack rubbish like this.

I have tried to talk to them to complain, but they are taking no responsibility for the botched delivery or the issues, telling to dismantle it and send the damaged parts back, ignoring everything I have told them.

If you order from this company, don't accept delivery if it turns up late and expect the parts to be damaged or broken as the quality is dreadful and the company they use to deliver it are incompetent.