I ordered a dryer blower fan for a Kenmore Dryer. Paid to have it shipped to me by September 6-7,2016. Part was not on time and when I called them to find out what was going on they hung up on me 3 times. They were rude and their customer service stunk. I told them I wanted my shipping and handling fees refunded and they hung up on me the first time, left me on hold for more than 30 minutes the second time (then hung up on me), and finally the guy I actually got a little help from told me the Manager refused to refund my fees (even though they promise to refund without question if their is a shipping issue). The third guy hung up on me when I asked to speak with a Manager higher than his direct Supervisor. I called back yet again and was finally given the Supervisors Managers name and contact information. I will call Monday to see what she may, or methinks may not do.