daniela p.

I bought a jumper from yoins when I got the product the material was very bad and cheap and sleeves were far to short. I message the company many times asking to exchange it for a bigger size and they didnt reply at the beginning. Took me over a week to get a answer and they insisted I would check the size before purchasing it, I would need to make sure what I have ordered was what I got and so on. After all this email I decided I had enough and asked for refund. Then things got worse they told me I would need to check the size again, so I told them the sleeve size is the same from size small to extra large and the product would not be suitable for me. They kept sending mail telling me to take foto, to measure the product and so on. After almost a month they told me to send it back to China via normal post office and it would need to be tracked parcel and I would not be allowed to use a carrier as such DHL, DPD and so on. The price to send it over post office is three times the price of the product. So I asked for a pre paid envelope to post it back which they denied. Up to now I havent got my money back. I havent received any apologies from yoins and also they havent publish the review I wrote about the product. This company is absolutely rubbish. Do not purchase from them unless you want to waste money.

I have purchased a product back in November and spent over £400. They first told me there was a problem with the post office in Spain over Christmas time.

So I understood and wait up to begging of January. After that I have sent many e-mails to Jose and to Antonio asking for the product or my money back. They have sent to me hundreds of mail saying that I would have the product or my money back. It never happened.

Almost four months of stress and I am still waiting! Please check all the reviews and other internet device before you purchase anything from Wilderstore.

I wouldn't recommend this company to anyone.No rehabilitee, no trust, no professionalism, nothing could be worse then Wilderstore.