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First time I tried them and it went horrible wrong. MY Parcel to the Philippines endet up in CUSTOMS IN CHICAGO USA INSTEAD OF PHILIPPINES! THERE CS IS NON EXISTENT!
This company provides only amazonpay or paypal for sending payments to them!
They charge the customer for fees they have to pay to amazonpay or paypal! In my opiniion thats unfair!
After complaining to amazonpay amforward refunded the paypal fees.
Overall experience:
Positiv: fast shipping, good consolidation an packibg of the parcel, easy to talk with
Negative: charges customer paypal/amazonpay fees what the business has to shoulder, a bit on the higher side with 8$ per parcel
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In case you wonder why Sitejabber is scoring higher than Trustpilot, this is most likely since...
They stole my parcel that was sent to their warehouse in US. Be careful, do not use them as it is...
The PayPal and Amazon Pay payment processing systems both offer credit card, debit card and other payment option. We use only those two systems to accept payments because they are reputable and secure. But we also accept non-credit card payments by check, ACH, wire or bank transfer. Our Pay-per-use plan processing fee is $7.95. We have two other service plans that have a cost of $3.95 and $2.25 to process a package.