Dan G.

First, I guaranteed a room several months ago based on the hostel being shown within. 2 kilometers of city center in Dong Hoi, Vietnam. When I arrived, it was over 2 kilometers and I chose to leave and I lost the prepayment as a penalty. When a property lies to get bookings, all bets should be off, not with Agoda, they wouldn't do anything.
Second, I booked a room at Niny Backpackers in Vientianne, Laos for one night, 4/12/2018, through Agoda and spent a total of five nights there. As usual, as I have done at every place I have stayed each night since August 5,2018, I paid at the property in local currency except in Cambodia which accepted $'s.
I checked my account and discovered Agoda had immediately charged my account and contacted them to have the charge reversed. I received an email back blaming me for the double charge and demanding to know why I had checked something that authorized them to charge my card and paid cash at the hostel! DUH! A respons came from an Agoda idiot going by the name of Krish!