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Purchased 2 dresses. Asked about return policy. Oh no problem BUT what they don't tell you is you have to return the dresses to China! Pay for shipping plus only refund 80% of your money back! Shame on you for doing this to any Bride! They suggest selling in on EBay or Craigslist REALLY? I will tell everyone NOT to order from your website! Just awful!
Danette L.'s review of June Bridals earned 24 Very Helpful votes
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They give 2 weeks to return it but won't accept Returns without a previous email that they won't...
My daughter ordered a customized dress through this company, sent in proper measurements from a...
Hi Danette,
Good day.
This is Alex from JuneBridals and I am in charge of the customer support team.
You have asked our return policy in November. Estella responded, "If you order a standard size, you can return it for any reason. And if there is no quality issue, you can return it and get 80% refund of the dress price, shipping cost not included.
And if you order a custom size, we are sorry you can not return it."
You have read our return policy before placing an order on our site. If you disagree with our return policy you may have tons of choices to shop elsewhere, once you ordered in our shop you agreed our terms and policies.
Yet you choose to placed the order in December which means by that time you have been fully aware of our return policy.
Please review our return policy here:
https://www.junebridals.com/article/return-policy.html
Any questions, please don't hesitate to let us know.
Best Regards,
Customer Support