We’re in this together! Stay safe with our COVID-19 guide

View
×
dane148

dan e.

Contributor Level

Total Points
161

2 Reviews by dan

117 Views
9/16/21

I spent almost $3K on an Alienware PC. Since it arrived, I have not experienced a single day where it didn't just crash completely at least 5 times.
Customer service gave me some half-baked advice which made it crash less… now it crashes only 4 times per day. I read through forums, watched YouTube videos, all kinds of stuff. Nothing works. It's just garbage components that they passed off on me because I tried to cancel after they said "actually, we changed the ship date, it's going to be 6 weeks late, and now it's too late to cancel". So I was about to get visa to reverse it and they just slapped something together and threw it out the door. It literally arrived covered in dirt like it was in a back alley. Yet it was in a new box? Clearly some old return that they had sitting in a pile of dust.

Customer service is the worst. Just people from India that barely pay any attention to your complaint and give you advice like "have you tried turning it off then turning it back on? Okay byeeeeee!"

I will never buy another Dell product as long as I live.

Tip for consumers:
Don’t buy a Dell. Ever.

Products used:
Pc

Service
Value
Shipping
Returns
Quality
6/30/14

Teambuy is a scam straight up. Ordered 2 pairs of shorts, got them 2 months later from china only they are about 5 sizes smaller than I ordered. And they are the cheapest quality conceivable. STAY AWAY! They will not refund or help you with correcting errors made, and visa won't accept disputes because Teambuy washes their hands clean of responsibility by acting as a middleman. DO NOT BUY FROM TEAMBUY!

dan Has Earned 1 Vote

Dan E.'s review of TeamBuy.ca earned a Very Helpful vote

dan hasn’t received any thanks yous.

dan doesn’t have any fans yet.

dan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

bilals38
Bilal S. reviewed Dell CA
7/23/21

From start to finish garbage. Delayed my order 4 times for a month. Rude Managers and unhelpful...

dustym33
dusty m. reviewed Dell CA
11/26/20

This company has a) terribly declinled in quality of hardware and b) customer service is not at...