Very happy with the transmission kit I purchased. Prior to my order I did contact them for some info and they responded within the day, quite professional I thought. I knew about the poor reviews raving that they are scammers (They aren't scammers) but they were $200 cheaper than anywhere else so I thought I'd give them a go. So I ordered, waited. Sent them a couple of emails, no response, not sure why. But about a month after the order out of nowhere my order was updated, telling me it has been shipped. It arrived about 4 days later and when I got the package I checked all the contents and it all looks good, it had all the correct parts that were advertised on the site. All good bearings (KOYO, FAG, NSK) the box arrived safely and am extremely happy I took the chance.
Not sure what the customer communications is all about but I'd recommend this company for the competitive prices and quality products.