Absolutely not a positive transaction. I ordered a bouquet and it was delivered. I was amazed to find out the order was NOT AS PICTURED but a pitiful 1/2 of the order. I found out from BRADS DEALS and went to the website and ordered. When I received a picture of what was ordered it basically was 1/4 of the amount of flowers. And you know their response (after disconnecting me twice?)) I'll send you care tips. I have a green house I know about flowers and not all of these flowers will open. They skimped because of the holiday... so for FLORISTS.COM once they receive your money they are done with you. In my opinion false advertising... and they simply do not care for repeat customers.