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Dana W.

Contributor Level

Total Points
87

1 Review by Dana

  • Wanelo

6/18/18

Beware of Wanelo... I had my site closed, but an order came through from the Wanelo sales channel (first one I've had). I was out of town, but still got it shipped in my 7-10 business day shipping time frame. I couldn't contact the buyer; it was a generic Wanelo email address. Emails were returned, not delivered. Luckily, she had looked at my website and realized it was closed. So she emailed me directly. I let her know it was fine, and when I expected it to ship.
Then I realized they hold sellers' payments for 30 days after the item ships, AND they require items to be shipped within 5 days. Yeah. Nope. I disconnected it from my Shopify site, but I want to cancel my Wanelo account. Their help page says there is a link on the "store settings" page. I've looked literally 50 times. Nothing. Its always a bad sign when a company makes it hard to cancel. Scammish. I'm surprised Shopify is sort of "partnering" with them... I think they'll be getting a complaint from me about it.
And then there are the reviews. TERRIBLE. Unless you drop ship or sell cheap pre-made junk from China... I'd stay away from it! They take 15%. They're crazy.

Dana Has Earned 7 Votes

Dana W.'s review of Wanelo earned a Fraud Buster vote

Dana W.'s review of Wanelo earned 6 Very Helpful votes

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