Developed in part with a grant from
the National Science Foundation

Member since March 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 109

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Dana




Ordered set-up of a non-profit company on January 23rd. Paid on January 23rd. Received two phone calls from Legal Zoom with additional questions. Answered both calls within 24 hours. Almost two months after the order was placed I receive an automated call saying my order is complete and will finally ship. 3 days later I receive shipment and guess what, they did not even obtain the EIN! Cant do anything without an EIN! Call customer service and get some guy (Robert) that gives me attitude that I have a problem it timeframe. I ask for a manager and get put on hold for over 20 minutes. I give up and call back and speak with Jennifer who states that the IRS "tools" website was down when they applied for the EIN (one time) and that it will take at least another 3-5 business days. I ask what Legal Zoom is going to do to make this right, the response, no lie... " Well I can cancel your order and refund you the money". Are you kidding me????? What kind of company is this. No apology, no rush, no concern that we are still sitting here without the key document or number anyone needs to do anything two months after we paid.

Dana Has Earned 6 Votes

Dana T.'s review of LegalZoom earned 6 Very Helpful votes

Dana hasn’t received any thanks yous.

Dana doesn’t have any fans yet.

Dana isn’t following anybody yet.

Similar Reviewers on Sitejabber


I used Legalzoom to buy a flat last year and they dragged the process out for months longer than...


REGISTERED AGENT Legal zoom is committing fraud over the internet by charging (159.00) fee...