This is the first travel agency I have ever used for my entire trip planning and it was my first trip to Costa Rica. Jason and Lorena were extremely helpful and even checked in with us while we were there. They planned a great trip with four tours and part time inland near Arenal and part time at the beach in Tamarindo. They were so accommodating and changed a couple tours to make the times easier to attend after a late arrival.
My favorite thing about being in Costa Rica was how much each of our guides really loved their home and it was so apparent in the way they spoke about it. All of our guides were just as excited about the animals as we were!
Our favorite hotel was Arenal Paraiso in La Fortuna. Our cabin was beautiful and the view was spectacular. We swam every day and enjoyed the food. Both of our tours were awesome and it never rained until the afternoon or evening when we were back, so we also got to enjoy the downpours from either the restaurant or our cabin.
Our favorite trip was probably the Adventure Combo with ziplining, horseback riding, and the hot springs. The biggest reason was because our guide, Pedro, was fantastic. He was with us all the time, not rushing us, but making us comfortable and safe. He felt like a friend by the time we were back.
(Our least favorite trip was the catamaran, because the snorkeling was poor, but it was still a nice trip anyway - just not our favorite because it was a party boat and we most loved the nature trips.)
When we come back to CR, we want to visit the Caribbean side and hopefully have better snorkeling! Tamarindo was fun to walk around, but there were definitely too many gringos and we enjoy the less touristy places. Our best meal was at the Soda Muy Buena where we had casado and watermelon juice in Tamarindo!
I highly recommend Jason and Lorena, especially if it is your first time to Costa Rica.