I gave it at least one star because the app was easy to use. However when you type in the information what you get can be misleading. I wanted to rent a car at Cleveland Hopkins airport. They showed me a four day rental for a Toyota Corolla for $139. That sounded great and I went for it. There was a small reservation fee of around $25. When I finally got more of the information about the rental, I discovered that they were sending me to rent a wreck not even close to the airport. So not knowing what I would get, With this type of thing I canceled my reservation. So even though it was a small loss, I can imagine if you have a few thousand people do this like I did it would add up for them