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I have waited a long, LONG, L-O-N-G time for a service such as "Scentbird." So, it breaks my heart that after only seven months, I will be canceling my subscription. I looked forward to receiving (my) three "scent-birdies" every month; but, the CONSTANT "changes to (MY) queue" are MORE than I can handle. Perhaps, my selfishness wants to believe there will be enough "birdies" for ALL the queues- even if they are FIVE years long.
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*(Please note, "this" is an UPDATE made on May 10,2021):
As of today (May 10,2021), I am "upgrading" my '3 stars' to 4.5 stars due to Scentbird's willingness to satisfy the CUSTOMER's need.
While I stick by my earlier review (and cautionary tale of TRYING to keep your desired choices under a THREE-month selection), I feel it is only fair (and RIGHT) to let the public know SCENTBIRD has gone ABOVE AND BEYOND to make sure I was happy. I won't get into specifics, but I will type this:
ALL their "SCENT'ASTIC" Scentbird Fairies are just that- "SCENT'ASTICALLY" SCENT'SATIONAL!" And, I WON'T be canceling my subscription just yet. <3 Thank you, Scentbird! =^o^=
Tip for consumers:
I would suggest NOT putting so many items in your queue (if -like me- you choose to have the x3 monthly subscription; then, try to keep it three months at MOST. At least, THIS way, you won't be SO devastated when they send you an email saying, "We Made A Change To Your Queue").
Products used:
Perfume! And lots of it! <3 <3 <3
Finding the right perfume is hard enough. Scentbird helps take that mystery away. Perfect for ANY age group. It's like a 'try before you buy' because sometimes we buy a perfume, we THINK we will love. Then (for whatever reason) we end up NOT liking it- at all! With Scentbird, you can view what 'makes up the scent' (i. E.: 'scent notes') and decide for yourself. There is even a quiz to help you get started. *Which, you can ALWAYS update at ANY GIVEN TIME.
Tip for consumers:
This is a SUBSCRIPTION SERVICE. YOU have the power to pick and choose as you go along, and when- IF- you wish to cancel, you may do so at ANY time.
Products used:
I am 'in it' for the perfume. There are other options such as makeup, skincare, wellness, personal care, candles, and even gift(s).
We are so grateful for your kind words, DanaRae! ❤️ Thanks for sharing your review with us and the community.
It is now March 18,2021, and I have YET to receive the item from my first order (which was placed in September 2020!).
So, fair warning to any potential buyers: Don't. Just don't. Don't "shop" here unless you are willing (and able) to throw your money down the drain.
Tip for consumers:
***Please refer to screenshots for more detail "straight from the horse's mouth."
While I may understand there MAY BE shipping delays ("due to COVID 19"), I do NOT understand how a company accepts monies for a service they can NOT provide. IF YOU know- for A FACT- that "(your) factory is overseas" AND "has had a COMPLETE shutdown," HOW do you accept money and then not even bother to give the customer ANY update(s) as to the whereabouts OF said order?!? I am COMPLETELY DISAPPOINTED with "the Violet Vixen." I had looked forward to shopping with them until they could not even deliver on my first order.
Tip for consumers:
Don't. Just DON'T (use this web site). UNLESS you are willing to throw away money.
Danarae C.'s review of Violet Vixen earned 3 Very Helpful votes
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Thank you so much for your honest review, Dana! Our team is doing their best to have all amazing fragrances in-stock on our website. We truly apologize for the situation as we did not anticipate the high demand of certain fragrances and our team is doing their best to have these stocks available for everyone. Thank you so much for being understanding! If you would like our assistance now or in the future, please email us at socialsupport@scentbird.com and our team will respond to you shortly.