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Dana R.

Contributor Level

Total Points
82

1 Review by Dana

  • NetSpend

10/19/18

Don't brother. They charge a good amount ( fee) for every transaction tied to your card, it adds up rather quickly.
They also take it upon themselves to put hold on your card with out any notice or attempt to fix the issue. Instead they leave you stranded, with no access to your money. Waiting on hold for 35 min to be told the reasonings for the hold was to to an usual transaction was made using the card get this $#*! the amount which sent off red flags was for $1.00. Yep. Done

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Jose B. – NetSpend Rep

Dear Dana,

We regret to hear about the problems you have experienced with our service.

We do offer different fee plans that can help you save money. Please visit https://www.netspend.com/prepaid-debit/how-it-works/fee-plan/ for more information.

In regards to your recent block, we can assure you that it was only meant as a protection on your account.

We apologize for any inconvenience this has caused. Please feel free to contact us at social@netspend.com and we will be happy to address any concerns.

Thank you,

Netspend

Dana Has Earned 2 Votes

Dana R.'s review of NetSpend earned 2 Very Helpful votes

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