Dana G.

I searched online to order UGG boots a little cheaper than buying them in a local store. This website looked good from the pictures but the ordering process was kind of sketchy. I never got a address for the company. I entered cc # and I thougt it would give me the total price and let me hit confirm but it said click to continue... not click to confirm, which most reputable companies do. When I clicked it said "thank you for your order". I was not even able to copy the order page. I ordered two pair... not just one and it said 7-10 days for delivery. Well it took at least 12-14 days and only one pair showed up. They e-mailed me two tracking orders and after going to the USPS website, only one number was a valid number. The boots came from China and are FAKE. Do not order from this website. I finally received the second pair and they are not the same shade of brown as the 1st pair. I ordered the chesnut color and these are two completely different colors of boots even though it says chesnut on the box. They did not incude any type of receipt or packing slip with the boots... only a label on the front of the box that says Wuhan Wanhine Motor Parts. This must be their front for the police or something. I have sent them a email today with a picture of both pair of the boots they sent me, side by side, to show how fake they are and requested a full refund for $180.00 which they charged to my credit card. Be careful when ordering. I usually am very careful but got in a hurry this time and now out $180.00. Please do not order from this website... uggonboots.com