I had written a one star review a few days ago because I had to wait for over an hour and a half to get customer chat support to help with the fact that the application hadn't loaded. That is true and the one star for that still goes, but, to be fair, I'd also like to report that the 7-day free trial cancellation process was fast and straightforward. The customer support was also very good, once the person finally came on line.
Dear Dana,
I'm sorry to hear you feel this way, Spokeo customers are welcome to cancel their subscription at any time. We also provide 24/7 support to our customers either by email, or by contacting our Customer Care department via phone at 888-271-9562. Our Customer Care Representatives are more than happy to assist any of our customers with any questions or concerns they might have regarding Spokeo.
Thank you - Spokeo