Thumbnail of user danaea

Danae A.

4
Level 4 Contributor

Contributor Level

Total Points
4,621

About Me

Author. Geek. Mentor. Mother. Trophee. 6ft Burton Character. Spaz. Whovian. Trekie. Brown coat.

How I Can Help

I shop a lot.

Interests

writing, art, design, programming, photography, reading, science, Doctor Who, Firefly, Star Trek

40 Reviews by Danae

  • Overstock.com

5/7/13

They make it so you cannot autopay on their credit account then they change the min due when you set up a payment in advance, causing them to charge you $40 late fee for a $2 difference because they changed it.
Horrible customer service. Would never recommend after this issue.

  • FreeBooksy

5/7/13

This is a site that posts links, bios, and synopsis of free ebooks available on Amazon.com for the kindle.
The site is pretty straightforward, a blog really, that you click and it opens in a new window where you click BUY NOW on amazon and it's done.
Straight forward and to the point.
The downside, they spam you via email if you sign up for updates on your literary genre of choice, and on facebook they flood their wall with everyone that is on their page.
Overall, the content isn't worthy of more than 3 stars, but for what it is I'll admit it's one of the better free ebook sites out there.
If they would offer Nook books as well, it'd be 4-5 stars.

  • Society6

5/7/13

Ordered two pillows three weeks ago... still waiting for them.
Ponys could have delivered them faster.
They don't provide a tracking number, you are stuck using their LINK that doesn't show you anything.
The customer service is VERY lacking. Their HELP section isn't helpful in the least, and when you email them for help, they are short, as if responding in a clipped tone, and give you the link to their help site.
Really?!

Will NEVER buy anything from them again.

  • JustFab

5/7/13

Oh lordy, where do I start with JustFab.com?!
It gets two stars because I DID use the site for over a year.
It was easy to use, bright and colorful, was accurate with the descriptions, products, sizing, and prices.
So why two stars?
Well, it goes beyond the website. The customer service via online chat is completely useless. One says one thing and another says something completely different, leaving the user scratching their head and asking WTF?!
I had a couple of returns, one took care of it in a way that was EXCELLENT (sent replacements and call tag for the old and I got the replacements the day FedEx/UPS picked up the old). The other person for the returns, totally screwed the pooch, in a matter of speaking, telling me that I didn't know what I was talking about and that they don't do returns like that and obviously I was confused.
Their customer service, as I said, is lacking. You can enroll on their site (read the fine print because they'll charge you every month unless you utalize the 5 day window to decline their questionable selections for you). BUT, here's the real kicker: you CAN'T CANCEL ONLINE! You ahve to call them, then you don't get a cancelation confirmation number. You get a chick on the phone that says IT'S CANCELED. Then, in my case, I was billed the following month and had to dispute it through my bank.
Honestly, I wouldn't NEVER recommend JustFab simply because their customer service is so lacking.

  • LightInTheBox

5/8/13

This company/site... honestly, there isn't enough words that can express how disappointed and overall pissed off I am that I ever thought to use this place.

The customer service, unless you speak Chinese, don't bother.
The products, legitimate Chinese crap (I word it like that because this site is titled legitimate Chinese business).
There is NO warranty on anything, even though it says it comes with the manufacturer's one year, yeah, there is NO way to contact any of the MFG's. When you try to get lightinthebox.com customer support to help you, you have to jump through a bunch of automated hoops from the deepest, darkest levels of Hell that Dante never prepared me for. Since their HELP and CUSTOMER SERVICE system is completely automated, there is no solution or help.
The knock off android tablets I got for 5,6 and 7 year old, one was used and scratched horribly out of the book (their reply was, "You pay to send back and pay for us to ship to you new. Takes 10-45 days." Are you effing serious? It'd cost 3 times more to so that then to have a p*ssed off 7 year old with a scratched tablet.
Each tablet died less than 3 months after getting them. The wear from the users was always supervised so they died on their own accord.

Would NEVER shop here again.

Thumbnail of user lightintheboxl
LightInTheBox L. – LightInTheBox Rep

Dear Customer,

Thank you for shopping with us and telling us about your experience. Please send us your order number, so that Customer Service can find you in our system. We will follow up with you via email about your request. Since you already have a Customer Service ticket open, please follow the link http://www.lightinthebox.com/index.php?main_page=ticket_center to check the progress of your request.

Thank you,

LightInTheBox

  • BookRix

5/7/13

This is another Wattpad, created in order to try to legitamized fan-fict and aspiring writers.
Where this site suceeds where wattpad fails is that it offers publishing (typical epub stuff that anyone with a computer and 30 mins can do on their own and save themselves the fees) and will whore your work for you to, you guessed it, bookrix.com people.
The site isn't laid out that great when it comes to interacting with fans or others. Honestly, it sucks for that. BUT the way that you can read is SO much nicer than the rest of the sites out there( it's a flash based application that loads like an actual book and you flip through the pages), and that application keeps people from stealing your work.
The admins/people in charge, are shady and talk a lot of smack to people they shouldn't (industry insiders) and it has caused those that were trying to use bookrix as a platform to go traditionally published to get blacklisted.

It's a cut throat industry.

Overall, when it comes to aspiring writers site to post their work, this one is by far one of the better ones if you arne't looking to network.

  • Royal Canvas

5/7/13

First, the positives: cheap, fast shipping, automated communication.
Now, the negatives: ordered my prints and they neglected to quality control them. If they would have looked at them, they would have seen that they were out of red ink because there was NO red on my prints when that was a VERY significant color on the prints i ordered. I called, no answer. I emailed, no response. Emailed again, I get a GO TO THE SITE AND LOOK AT THE RETURN POLICY.
Then, I have to pay over $20 to send them back. When I asked for a FedEx pre-paid label, since this was ROYALCANVAS fault, not mine, NO RESPONSE. Imagine that.
I sent them a copy of the tracking number so they couldn't say they didn't get them.
Their response, "Thanks. When they arrive we'll see what you want to do."
I already told them what I wanted, and yet it didn't register with them.
I will NEVER do business with them again, nor will I recommend them.

  • AT&T

6/27/13

The layout is okay, for the most part.
The Chat customer service starts out fine, but then I was disconnected, had another person, they seemingly understood my questions, she quoted the same price at the first person i talked to, then i got disconnected, third person was a stright up b*tch and said that i was misquoted, not once but twice, how that's even possible is beyond me. I copied and pasted the conversation, she was still rude. Went to a fourth person that gave me the pricing plan information, then quoted a discount through my work which was what pushed us to AT&T from verizon. That was the kicker. Low and behold, after signing up, the discount was 9% different and NOT anywhere near the monthly price after discount that the online support said it would be.
Emailed customer support on this. I got handed off to someone else. That person, a snippy b*tch that said, "Oops, too bad."
WTF is that?
Going back to Verizon.

  • Wattpad

5/7/13

Biggest POS in the world.
I was on wattpad in the very begining as a way to beta test projects and to get a fanbase. Did that. Worked well. Then Twilight hit.
*DUN DUN DUN*
When you have 31Million people copying and rewriting a piece of literary work that's always poorly written, the result is TERRIFYING.

Personally, I had my work stolen by other's on the site, the admins and those in charge rather appeal to 13-15 year olds then to try to get a legit site where reputable publishers would look at it as if it wasn't a joke in the industry.

The only PROS I can say for this turd of an enviroment is that I did get some amazing fans and a very strong adult fan base (all of which jumped ship and cancelled their wattpad accounts because it had gotten to the point of the site being a skidmark in the literary world).

  • TrialPay

5/13/13

Worst company EVER.
I've tried to use them a few times over the past couple of years, and each time was a big digital F-U.
Tried to do a few of their offers, one I even paid for, but because the site added a promocode, something I couldn't remove, they give me the big middle finger. I email them about it, they said WHAT DO YOU WANT US TO DO? Well, how about stand by your effing product and site.
Will never use them again.

  • The eReader Cafe

5/7/13

Three months ago I would have given this site 3-4 stars.
It's easy to use. Layout is super simplistic making it virtually idiot proof. It's updated 3-5 times daily with releases, BUT the reason why it's two stars now is because it used to be 3-5 free books then a bargin book, now it's all bargin books and one, two if you're lucky, free books. The way this site is marketed is for FREE EBOOKS and yet there are hardly any free ones anymore (trust me, there are hundreds of thousands of free ebooks on Amazon, some by very reputable authors). They (theereadercafe.com) allowed themselves to be inidated and flooded with self-pub'd authors looking for some quick advertising instead of advertising free books.
Yes, I will be the first to admit when you're an author you look to whore your work as much as possible. HOWEVER, when a site's entire premise is free books and A (singular) bargin (book) and you switch over to all bargin books that isn't what the consumer was expecting with your site.

  • Zenni Optical

5/7/13

I rate it three stars for a couple of reasons.
It has very little to do with the product or the customer service.
The website isn't all that FRIENDLY. What I mean by this is you narrow down your search and it pulls up matches, you click to look at it and then you have to go back out and research. It doesn't allow you to just STAY where you are and open in new tab or window.
The shipping time varies between 7 days and 21 days because they come from China then to go Cali then get shipped out.
That's a pain. Shipping/tracking isn't updated and you end up harassing the online chat people in order to get an update which is ALWAYS generic and WAY off the mark with ETA.
The glasses aren't exactly as described, in some cases, and the sizing if way off. What i thought would be blue leopard print aviator cop styled glasses (Yes, there's a mental picture for you) ended up looking like kid glasses on my big head. The prices are great, shipping cost is fine, and they are usually fast to confirm your perscription.
Mainly my biggest complaint is their site and how not very user friendly it is.

  • Overnight Prints

7/13/15

We had used this company a few times for bookmarks. Their uploading program is crap and not suited for the purpose, but following THEIR guidelines for images forces the buyer to have to pay for a review before printing. In said review, they kick back all of your order and show you a preview with nice, even four sided white border warning you that the bleed will cause these white borders. They looked amazing, so why not have them?
When I put that on the approval, the FOUR SIDES OF EQUAL SIZING they printed the order.
What did I get?
One set had a thick white line along the top (on a black background). Where are the other three lines?
The next set has two white lines that weren't remotely close to being the same size.
OCD. OCD. OCD.
All of the sets were poorly printed like this. The glossy finish one some didn't match the glossy finish on another. They weren't cut the same size, which is strange considering they use a die to cut them.
Their customer service is the worst I have had the displeasure of having to deal with and as a result, and getting the big F-U from their customer support, I have disputed the charges. They can have their bookmarks back and shove them up their asses for all I care.
This author and publishing company will make sure that ALL indie authors looking for reasonably priced swag stay as far away from overnightprints.com as possible.

  • Bravenet

5/14/13

The reason I 5 star this site is because, though I NEVER used them, I had someone pirating my books on one of their hosted sites. I contacted them and within 30 mins, the site was terminated and the user blocked.

Wix
  • Wix

5/7/13

I've been with, paid member even, for four years now. And I've really hated every year of it. The reason why I hate it, their customer service SUCKS, especially for paid members. They think their HELP boards can solve everything, when they solve nothing, and they are, overall, rude. This will be the last year that I use them (it is on auto renew and I missed the cutoff). They don't have the option of having a NON-FLASH site for iDevil users to default to since iDevil users can't see flash programs/pages (wix.com is FLASH). Also, their mobile site, which come free with membership, yeah, they don't work. Tried for tech support assistance, they were VERY rude and belittling. I programmed for years, did web design for years, was raised doing flash even, and it wasn't something that even I could resolve, and obviously they couldn't either.

Overall, for the bandwidth and storage space, and the idiot proof templates for those that don't code, the $135 and change a year isn't a bad price. BUT for the lack of customer service, and with a coding background, I could get godaddy for $45 a year and have iDevil applications be able to see my site.

  • Big Stock Photo

5/7/13

This site has pros and cons.
First, the layout is very idiot proof and user friendly.
Con, the search aspect sucks. If you are looking for, let's say, BIG GIRLS WITH REDHAIR AND CIRCUS CLOWN you can only search by BIG, GIRLS, REDHAIR or CIRCUS CLOWN. The only way to narrow the search down is to remove/exclude words from the search. It's a BIG pain.
Con, there are no nude shots. Not that I'm a perv looking for cheap nudie pics, that's what google image off of safe search mode is for, but I'm an author that does her own cover art and sometimes you need a NUDE shot. Bigstockphoto doesn't offer that. There is the Skinamax (you know what i'm talking about, the non-penetration adult programing on Cinamax at midnight) verison of a nude shot that doesn't show much of anything but the top of the, well, butt.

Pros. The monthly plans are SUPER cheap compared to many stock photo sites out there. For $69 you get 5 picture downloads a day for a month. That is REALLY cheap considering most stock picture sites charge upward of $35 for a medium, low-res picture.
Pro, you can get any size with that plan.
Con, If you forgot to download your pictures a day, you lose those credits.
Their one off pricing for credits isn't bad either (usually ends up being around 8 bucks for a picture).
Keep in mind, these are stock photos that can be used for bookcovers and other items but not retail items such as shirts, hats, (the list is really long), or for large marketing things like magazine prints and such.

Overall, I use the site and like the images there. Would I recommend it to others, sure as long as they aren't authors (you'll see the same stock picture on 2000 different books, it's annoying).

  • Shari's Berries

5/16/13

Ordered these for my mum for mother's day.
The ice pack melted in transit, and if she wouldn't have been there the moment they were delivered, they would have been completely ruined. She placed in the fridge to reharden the chocolate.
I contact customer support to let them know that sending them two day when Washington is having 90 degree weather is not smart. Told them of what my mum got and they promptly delivered NEW berries overnight at no cost.
A+ customer service.

  • Pandora

5/7/13

This will be a controversial, and completely bias, review of Pandora.com
Why, you ask.
Well, personally, I think MY PANDORA is completely insane and trying to drive me to homicide. Yes, I'm sure many others will say, "Yeah, Pandora is kind of schizo and has a questionable sense of humor, but it's what makes her endearing."
Shut up.
I select a station to work to, nothing that crazy or unusual for sitting at a desk doing IT stuff, nothing says START YOUR MORNING OFF like Tiamat …Swedish Death Metal, yeah, I said it. Pandora starts with playing what I asked for, then, about five songs in, I'm listing to effing Cold Play.
Are you serious?
I hit the thumbs down.
Next song, more Death Metal.
Two songs later, Cold Play.
This has to be a joke!
I switch stations to a little Tu Pac, you know, mix it up a bit since it's nearly lunch time and nothing screams TURKEY PITA SANDWICH like gangsta rap.
Tu Pac rolls into Biggie (I can TOTALLY appreciate the irony on that one) and that's followed by, you guessed it, COLD PLAY!
*deep breaths*
Changed the station to Etta James mixed with a little Rat Pack for flavor (who doesn't like hearing Frank call chicks broads in the middle of a song) and added a dash of Nina Simone for some soulful jazz and Françoise Hardy for a bit of French inspiration.
Okay, it's helping me to forget about Pandora's twisted sense of humor…
Or so I thought.
Five songs in COLD PLAY.
You cannot be serious.
Yes, I am THUMBS DOWNING every Cold Play song that comes up, but they keep coming! Cold Play on Pandora is like herpes; just when you think it goes away, there's another flare up!
And that's why I gave it two stars because it's in need of some psychiatric help and a big bottle of musical taste Valtrex.

Ooh, I forgot to add in initial review that I think my Pandora might be racist as well as a Cold Play stalker. When I listen to hiphop or rap stations, suddenly every ad on the side of my screen is for black dating sites (has it not realized that lots of white people listen to hiphop and rap?). When I listen to Volbeat and Seether, I get ads for car and life insurance... But my person favorite, when listening to Death Metal I get Christian dating sites (and the LORD shall set you free!). Seriously, my Pandora has lost her mind.

  • zZounds

5/7/13

LOVE THESE PEOPLE!
The site is user friendly. Pricing is great, and their price match is a lovely feature.
We got our son's drumset from here and my midget's bass... both shipped UNBELIEVABLY fast. Seriously, we got the drumset in 2 days and the bass in 3 (it was ordered on a weekend). Their pay as you play plan was super easy to use and the best way to rock while on a budget.
The customer service was great. Their drum experts took the time to hold my hand, in essence, when it came to picking out our son's drum set (computers and electronics mom knows, drums not so much), and with their guidence Tynan got the perfect drumset (Gretsch five piece with cymbals) that will grow with him for nearly 50% off. When the guy at guitar center found out what set the 6 yr old was playing on, he thought we were kidding since it's such a nice, expensive set.
Since the drum experience was so great I got my husband's Bad Bad Girlfriend from there (Schecter Stiletto Studio-5 Bass) with a case. They matched the price of the competition without question. We were able to get the matching case and bass for less than the bass alone was on sale at the other sites.
VERY happy with zzounds.com

  • NoMoreRack

5/7/13

OH NO, I'M ABOUT TO ROCK THE BOAT!
Honestly, I don't have a problem with this site.
The layout is simplistic but a pain in the backside to narrow your search downin, the prices are good, customer service is surprisingly helpful and quick to resolve, but shipping lead times could use some work.
I've ordered two things from them (two orders) and both shipped within 14 days and were as described.
They tend to SPAM you a lot if you sign up for their newsletter (2 emails a day is a bit much), and spam the heck out of facebook on their feed as well.
Overall, no real complaints other than lead times and endlessly scrolling website.

Danae Has Earned 171 Votes

Danae A.'s review of LightInTheBox earned 7 Very Helpful votes

Danae A.'s review of Wattpad earned a Well Said vote

Danae A.'s review of Tillys earned 2 Very Helpful votes

Danae A.'s review of Pandora earned 2 Very Helpful votes

Danae A.'s review of TrialPay earned 5 Very Helpful votes

Danae A.'s review of JustFab earned 8 Very Helpful votes

Danae A.'s review of Wattpad earned 6 Very Helpful votes

Danae A.'s review of Zenni Optical earned 4 Very Helpful votes

Danae A.'s review of Society6 earned 11 Very Helpful votes

Danae A.'s review of Game Stop earned a Very Helpful vote

Danae A.'s review of Corset Deal earned 2 Very Helpful votes

Danae A.'s review of Outback Steakhouse earned 2 Very Helpful votes

Danae A.'s review of zZounds earned 3 Very Helpful votes

Danae A.'s review of Overstock.com earned 25 Very Helpful votes

Danae A.'s review of The eReader Cafe earned 5 Very Helpful votes

Danae A.'s review of AT&T earned 7 Very Helpful votes

Danae A.'s review of FreeBooksy earned 12 Very Helpful votes

Danae A.'s review of Safeway earned 2 Very Helpful votes

Danae A.'s review of Royal Canvas earned 8 Very Helpful votes

Danae A.'s review of Bravenet earned 4 Very Helpful votes

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