Dan A.

USPS lost the package, found it 2 weeks later, returned it to the seller and no refund was issued and no communication from the seller. Bonanza is a useless website, contacted support, received instructions what I should do and brief explanation of their policies. I closed my account and will never order again. Neither will any member of my family. You are only good at collecting fees. When it comes to problems, you hide behind your policies and do nothing. The seller didn't give a $#*! and neither bonanza. You are a good match. Keep going like that. Wish you failure.

This is borderline scam. First of all you can unlock your own phone for free. Second if they don't unlock your phone they don't refund and you have to request your money back... However their contract is written so that you will not get your money back. They are scamming people when they cannot unlock devices.