Damian O.

I tried other sites, but this site is WITHOUT A DOUBT the website to use to get supplements and things for working out. I have ordered from this site on numerous occasions and have never had any issues. I get extremely fast shipping without having to pay extra, and it gets put out for delivery right away. Just recently I placed an order around 4:00 p.m., and it was already out and to the next destination the very next day. You get the product you order and right away. I have also used the forums here to gain a lot of good knowledge about things. It is very helpful. I have not used anything else on this website to rate, but the store and forums are top notch, unlike other supplement sites out there. As a cheap alternative to the expensive GNC and other 2nd rate supplement sites with shady shipping and refunds, I now do all my business on bodybuilding.com. Great site.

I ordered some creatine from esupplements.com, and was enticed by the fact that you get free shipping for 3-5 days. After the five days, I saw that Fed Ex still showed that only a shipping label had been created. I called esupplements and they said that if I didn't receive the product by the end of the day, to call back and get a refund. I waited two days and then called. I was told I had to call Fed Ex first to find out the status of my order before I could be given a refund. I explained that I wasn't doing that because it wasn't my job to call them. They needed to refund my money and call Fed Ex themselves to find out why they did not deliver. When I asked to speak to a supervisor, I got hung up on. I called back, and finally got someone with intelligence who refunded my money.
Just a side note though, that the shipping label was created is all that happened. This means that the warehouse printed the label, and so Fed Ex knew to expect the order. Either it was stolen from the warehouse, or the label just misplaced. Either way, after all the fuss and commotion to get a refund for a product I never received, I will just pay more to shop local or some other website.