Damian N.

Order number W******* placed 5/15/2018

I ordered a outdoor set mid may 2018. It was supposed to be delivered in a month. A month goes by no delivery, no communication. Hours on customer service, will be delivered in a month. Month goes by and same thing. Hours again of our time. Then finally about three months after our order part of it arrives but one item is wrong. It gets replaced by the wrong item. Then this happens again, it gets replaced by the wrong item. Now 4 months after our 7K order we have no idea when we will get our patio furniture, its end of September and the summer is over. Never ever ever ever, even if your tempted, ever order from here. Why can't I give 0 stars? Look at the reviews, the only 5 star is a 5 negative star review! I am posting this review on every site I possible can, doing my best to make no one ever spends their hard earned money at this website.

I have spent more then 20,000 dollars over the years at stp. It was one stop shopping for outdoor gear for my family of 5 (hiking / skiing/ camping / beach) and for all my business attire also. No longer. Terrible selection. Terrible shipping rates. Terrible customer service. Can't see how this place will cont to stay in business when all your best customers are leaving. It's sad to see a family business that had such a loyal following be completely gutted by its new corporate owners.