Took them 4days to even process an order for 2 headlights. I then lost patience and cancelled the order. Then they told me 3-5 business days for my refund, what ever that's fine. On the 6th day I called and they "sent" it to their accounting department after I had to nag them. They then told me it would take 24-48 hours depending on my bank. I contacted my bank after 72 hours and still nothing.