Dalton B.

This review is meant for 2 reasons. 1) to dissuade anyone from using these guys. I will get into that in a second. 2) to hear from anyone else who has had issue with these crooks.

So, first off my wife and I are 1 year and change into owning our home. During this duration we had the AC freeze up and stop working. We submitted a work order and had the guy come out from May's heating and air as that it who they predominantly deal with. (We are in Charleston, SC.) The guy came in, diagnosed it as a needing more freeon and left. Didn't charge for freeon this time but we spent $75 for a service fee. Flash forward to March. The AC crapped out AGAIN, showing that the job didn't get properly diagnosed. So they sent out another tech. Another $75. We informed him of what happened last time and showed him comments from HVAC techs on a subreddit after taking pictures of our unit with our issues to provide him with better resources. After calling AHS and May's it seems that neither one of them have any record of the first visit. They 2nd guy did the same thing after being 3 hours late to our house from the time frame they gave us. Now, this time they charged us $275 for the freeon. We have a 30 day recall period and our warranty was running up. 2 days after the recall period, our AC did the same exact thing again, it is now more than obvious that the job wasn't done properly. May's hasn't offered to help in any facet. AHS is even worse. We have been calling non stop for a week. They keep giving us the run around and all they have done is give us the email for their legal team. It is an error on both of their parts and we have thrown away over $300 plus the yearly warranty cost of $675 to basically have our money taken away from us, for a service that wasn't properly done. It honestly feels like we paid all that for absolutely nothing. So, to everyone reading this do not under any circumstances, for any reason whatsoever, at all, ever use AHS or May's heating and air. We are only asking for the situation to be rectified, we don't want to take it further, but will if necessary. I don't know anyone who would be a fan of spending hundreds of dollars and having nothing to show for it. Do you?