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Bellelily eventually responded to my messages, but all they cared about is the bad review I left them. They kept telling me that they will refund me what I paid in the expedited shipping if I take down the bad review. That is some bullcrap. I ended up having to take the issue up with PayPal to see if they could resolve the situation. Bellelily is a company that just wants to scam you out of your money. DO NOT USE THEM
I bought a dress on May 25th and paid for expedited shipping, it is June 10th and I still have not received it. There is no way to track the package, and I've tried message Bellelily and no one has responded back to me. I wanted the dress for my wedding shower on June 8th, but since the package didn't come I had to go out about by another outfit for the shower. I want my money back! I would give this crap company 0 stars if it was an option!
Daley C.'s review of Bellelily earned a Very Helpful vote
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Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. We checked and your parcel is on the way and we have contacted with the shipping company to speed up the parcel for you, could you wait for some days?
If you have any question or request, please feel free to cotact with us at: https://www.bellelily.com/user/help/ask, or email with us at service@bellelily.com.
Thanks for your support and understanding.
Best regards from Bellelily