I too ordered 4 "Fingerlings" from this company on 10/31/17 and they took my money the same day. I received 2, one box says "Fingerlings", the other does not. They were mailed only in a mailed envelope, not even padded, and the boxes are crushed - definitely not suitable to gift. Afraid to open to see if they even work. Have been in constant email contact - it seems the only person there is "Bree" and the most she will do is offer me $15. This is unacceptable and I will keep doing whatever I have to do to get a full refund. I said I would gladly return the half-shipment I received. UNBELIEVABLE!