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dale e.

2 Level 2 Contributor
  • 6 Reviews
  • 11 Helpful Votes
  • 0 Thank Yous

Experience: Shopping, Finance, Travel

Member since November 2016

  • Reviews

    6

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    398

Review Distribution

6 Reviews by dale

5/9/18
Have posted to WordOfMouth ( re poor performance of a legal firm) Review has not appeared but won't let me post again. So they have my post, but won't put it up. On that basis I support posters here doubting the veracity of that site.
ewanc15
Ewan C. – Word Of Mouth Rep
Hey Dale,
Thanks for your feedback, I am sorry to hear that your review did not get immediately published. This is usually caused by not verifying your email or the review being flagged by our automated system due to a potential breach in our review guidelines.
I'd be happy to assist you in making sure the review is published, Please feel free to contact us via support@wordofmouth.com.au or via private message on Sitejabber.
11/14/16
I am getting 5% back on contactless purchases using Visa Debit (Classic Plus account), 1% on normal credit card transactions, 5% on account balances up to 2K. And £10 plus call costs when had to dispute an incorrect overdraft charge ( which turned out not to be incorrect but they left me with the credit anyway). Cannot fault them or their security online / phone customer service, so far.
11/13/16
And if you get a B. A. Amex right now you can earn 9000 Avios by Christmas. I am not selling them but just had to say they have the most fantastic customer service. I know businessses don't like them because of their charges, but that may be because they are paying for onshore excellent service people.
11/12/16
GroupOn's C. S. has massively improved, but they still take your credit after 6 months. I challenge this practice. The credit is there because a supplier they provided could not deliver the sold goods. So my money was paid, my money was credited back, and then MY MONEY was taken by GroupOn because I couldn't find anything I wanted to purchase on their site in 6 months!
11/12/16
Extra Energy have been regularly hauled over the coals by Radio 4's 'You and Yours' and always promise improvement. Don't believe it. If you are happy to drive your meter readings and billing, and for your direct debit to be increased each billing cycle, then go for it. Otherwise try OVO- a much better website and service. I have now been waiting 5 weeks for a refund of my near £300 overpayment ( due to D. D. increases). Rand after the statutory 21 days and was told 'there is a technical fault our end and we do not know when we will be able to process your refund'. Utter garbage, I protested and mentioned legalities and the Radio 4 interviews, and they couldn't explain the fault. Have rung again and been told the refund is going through and will take 21 WORKING days to process! Other reviewers say they have waited months. Could they cling on to my hard-earned any harder?
11/12/16
As per other reviews just read here, they say you are insured, then the company hiring to you says you are not. Double dipping with a 'we wipe our hands of it' attitude. We rented through Rentalcars.com for an October 2016 trip through France. They said we had 'full cover'. Hertz in Arles said we had no cover. They also added on VAT which was not in rentalcars original quote as a separate cost. ( This is a trap for young players but normally confined to lawyers and real estate agents-first time we've been misled in a commercial transaction like this). They are refusing to engage with us and say that the transaction is complete. I am about to pursue them through the small claims court and suggest others do the same. BTW just posted this on trustpilot.co.uk which suspiciously has nothing but praise reviews for this company. Suggest all with this complaint also post there, Facebook, The Review Centre, and Moneysupermarket.com

dale Has Earned 11 Votes

Dale E.'s review of Word Of Mouth earned 2 Very Helpful votes

Dale E.'s review of ExtraEnergy earned a Very Helpful vote

Dale E.'s review of Groupon earned 3 Very Helpful votes

Dale E.'s review of Rentalcars.com earned 5 Very Helpful votes

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