Daisy L.

I DO NOT recommend you shop at Aliexpress. Aliexpress team is mostly on seller's side. According to my experience of many years, when you get damaged or bad quality items from them, you don't get refund although you have received damaged item so you open the disputes and provide them all the evidences of problems. The reason why is again, because the Aliexpress team is mostly on seller's side so you're ending with losing your money. Recently, they started to request you to send the items back to them for refund although you provide them all the evidences. That means you'll have to pay for the return shipping fee which costs way more than whatever you bought. Or no return and no refund. Either way, you're losing money on trash.

Uniqulo is giving out wrong information. I signed up for special offer and received a coupon code immediately, but I noticed it was for AU not for USA. So I sent an email to Uniqulo customer service about this situation and they said to call directly at Uniqulo customer service so they can help me out placing an order. So I called them but no, they didn't really tried to help me out placing an order with coupon code. They told me to re-sign up for USA page and wait up to 3 business days to receive the coupon code. Actually on their website shows as, "Sign up for Uniqlo News and get a special WELCOME OFFER within 24 hours." If it's really up to 3 business days, CORRECT YOUR INFORMATION ON YOUR WEBSITE AND DON'T MISLEADING CUSTOMERS. Plus, they were very unkind every time I call. Their voice sounded annoyance like blaming and lazy tone. Also I'm not sure if they're allowed to eat while on the phone, but one of the agent sounded like eating and swallowing something while talking. And I noticed that if you had good talking with them, they ask you for a survey before end the call and run the survey system right away. But if it wasn't a good talking, they don't run the survey system. This is totally cheating. Uniqulo was new to me so I shopped for few times, but not any more. Overall, It was very bad experience for me.