I put an order on April 18th ( Saturday afternoon) and called, sent email and messages on Monday morning cancelling the order to to the fact that it would take long to deliver and also I have found another better option in the market already assembled.
Since Monday 20th I sent several emails, messages and tried to called many times. Only one time on Tuesday Morning somebody answered the phone telling that would check the status and contact back. I
I have asked to cancel the order since the beginning and specially now due to the fact that the status until 04/23 AT 5:51PM is pending as sent to the warehouse.
I just got an email telling that the bike was just dispatched disrespecting my request to cancel it.
This is really disrespectful and they do not accept return once the order is invoiced. Misleading and dishonest company."