CYNTHIA T.

New to site. Love it!

I love Just Fab's shoes & accessories. My last purchase of clogs and beaded purse are no exception! Great quality for the money.

My first order never came! They have not refunded me my money on a dress that I returned! Stay away! The free shipping is not worth it!

I like many people who have reviewed Stitch Fix wanted it to work. I love the concept. I have given them several shots, redid my profile with specific feedback, and made specific requests. Still, the last box was a strike out. Who knew a pair of white linen pants was such a challenge. I received denim boyfriend shorts instead! I aired my concerns with Customer Service Rep. Jimmie who of course, refused to refund my style fee despite the fact that my request was totally blown off. Then, I was criticized for using the term "ugly" to describe my discontent with items. Sorry Jimmie but a shapeless royal blue cold shoulder tee shirt, and a heavy gauge cotton tank in a pink and brown-gray design are plain unattractive! Better word?

Don't waste your hope and styling fee on this company. They could care if you are satisfied. They are going to dress you in frumpy, over-priced clothes anyway.