Never received the free cookbook they claim they are sending you. The airfryer does not turn on. I plugged it in the day I got it and nope did not work. They are a scam and a fraud. Send you bad products so they can charge you more because they will not replace their product that does not work unless you pay for it to be replaced. Also tried to call customer service its a busy signal and cant reach anyone. I managed to speak to them before my order got to me because I was double charged. If copper chef wants customers they need better service. I work in customer service and we pride ourselves with the best experience but this company cant even show any empathy. They only care to rip you off. I dont understand how the TV can have these scammers on there. I am so disappointed and will make contact with the BBB and the attorney general to file an official complaint.