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Cynthia R.

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1 Review by Cynthia

Frames by Mail

  • Frames by Mail

“Terrible Customer Service”
9/1/20

Ordered items in June, was told one frame was on back order and would wait to send order however was charged for items already processed. One was matte for frame they didn't have, I asked if items could then be sent since already charged. It's Sept. 1st and still have not received frame but have matte. I have requested other frames as they say still not in stock and usually don't even get response. I never write reviews but this has been the worst customer experience I've had and want to help others from the same experience.

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