I've used Liquid Loreal for years. They showed the brown bottle on their site. I ordered it. They shipped me the creme color, purple box. If that's what I wanted I'd have purchased it locally! Reached out, all I got was "you purchased the creme". Um, no, pictures show the difference. Can't send it back, horrible, horrible service! Never again. Order elsewhere people. And please don't bother replying your sorry, cause we all know you're not! I gave you ample time to fix it and I got nothing.