Cynthia J.

We use Groupon often for restaurants and services and usually feel it is a savings.
Not so with a recent purchases for moving services and Groupon did not back us using the 'read the small print' claim.

All the savings of buying 2 hours of truck packing services from Atlanta Pro Movers was lost when they added a $50 charge (the fee that goes to Groupon) for "mileage, (we were 2 miles away), 'OK then it for packing & supplies (we had it all packed & wrapped, " OK then it is for insurance" ($50 for two hours of insurance?). Then we were made to watch a video that clearly said they had to do everything their way, don't help, don't hand them anything or even speak to them. Then 2 young guys sauntered back and forth sometimes the one just followed the other not carrying anything. They were amicable enough but worked very slowly and seemed to be in a happy dream like state (hmm) Of course they didn't fiinsh in the two hours and of course but offered to stay for $125 each extra hour. No thanks.

Groupon's response at first was "that's not right" but later said we should read the small print which indicated additional charges for mileage, packing or insurance could apply and should add they will negate any savings of the Groupon.

Buyer beware and check with the company before purchasing the Groupon - often they will give you the Groupon price without purchasing a Groupon and you both will enjoy the savings. One star to Groupon for this purchase for no savings and one star to Atlanta Pro Movers for poor service to upsell and hidden fees.