This is the nightmare experience I eve had from everbuyer.net, I bought veldphone 2 ( $174.95) 17 on November 16,2015, the phone arrived on December 24,2015, after two days, I noticed the phone had a limited wi-fi range, only can get wi-fi works on my living room, which means I can''t use the phone online anywhere except staying in my living room, they also sent me an incomparable adapter to the phone, they gave me an option to send it back or gave me a small portion refund, i chose to refund because the returning fee is costly, i asked them to refund to my paypal account, they agreed, however, they deliberately refunded to their e wallet account( $43.75), which keep you continue to shop in their site. After one month, the battery is dead, they promised send me a new battery, next day, they broke their word again, asked me send it back to repair ( the returning shipping fee will cost $90) I asked them to refund me $35, they never return my message since then. I was shocked I found out my ewallet $43.75 has been withdrawn from my account yesterday, I emailed them, they never email me back, this is a deceitful, fraudulent seller, you just stuck in their trap, never get out of it if you are in their trap.
This is a scam company, they sent faulty phones to customers and offered a tiny potion refund to their e wallets or asked you to send it back with costly returning shipping fee on your own expenses, then waited Paypal claim expire, so they withdrew the money from your account right away, this is what happened for me. Never replied to you once they got their money, stopped to communicate for all.
Dear Cynthia ,
Thank you for sharing your feedback. We regret things did not work well for you.
We offer 30 days warranty policy: http://www.everbuying.net/m-article-id-16.html and we will resolve all of the issues to customers' satisfaction.
We have replied to your email with our solution, please check and reply to us.
We very much regret that the inconvenience has occurred on you.
Best regards,
Everbuying Customer Service