I bought a round trip ticket to Austin from Orlando for June 1st. I canceled within 2 days. I was told they would not refund my ticket and would only offer me a future travel credit of $17 (I bought the ticket for $210), and they said that I must use my $17 credit by August 3rd and must travel to the same destination. This is a company of major cheats. Their customer service is a super joke. Will keep writing bad reviews and reporting them to whoever can help bring this cheating company to its knees!