I placed an order for my sons birthday gift on 5/10. Never received an email confirmation, tracking or any type of verification of an order being placed. I found an email address for the company (no phone), and after three weeks contacted PAOM and let them know if didnt hear something in 24 hours I would be requesting a full refund through AMEX. Lo and behold the item arrived the next day, checking the tracking number it had been sent the same day I sent the email. BUT some how the address was wrong by one number? Is this what they mean on their website when they say not responsible for undeliverable packages? Buyer beware! Really shady!