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Cynthia A.

Contributor Level

Total Points
88

1 Review by Cynthia

  • Pet Shed

4/16/16

I have used them for several years and finally made the connection this time that everytime I made a credit card purchase with them online we end up with fraudualnt charges and our creditbcars number stolen. This has happenes at least four times.

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Carren D. – Pet Shed Rep

Hi Cynthia,

Pet Shed takes any claim of fraudulent use of credit cards very seriously and we have never had an incident of fraudulent credit card use on our website in the years that we have been operating.

Our process prohibits us from seeing the credit card number. When a customer pays online with Pet Shed, the card details are passed straight to the computer payment gateway and once the payment is authorized, the details are lost to Pet Shed. No staff at Pet Shed have access to customer's credit card details.

Doing business with us is safe. Our website uses industry standard 128bit SSL encryption to accept secure credit card payments. 128bit SSL is regarded as bank-grade encryption and is the highest level supported by a standard web browser.

Thank you for your time in allowing us to explain our process.

Kind Regards,
Pet Shed Team

Cynthia Has Earned 8 Votes

Cynthia A.'s review of Pet Shed earned a Fraud Buster vote

Cynthia A.'s review of Pet Shed earned 7 Very Helpful votes

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Cynthia Has 1 Fan

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