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Soufeel Jewelry has got to be the worst online experience I had to deal with for an online purchase. Not only did I not get acknowledgement when i placed the order, I had to go online and find out what i ordered was out of stock. It took me to send them a message to inquire about my order to NOW get an email saying their website doesn't update the supply of merchandise they have on hand and so what i ordered was out of stock. Then on top of everything they have the audacity to charge my card before confirming my order and before even knowing they can fulfill the order. This is UNACCEPTABLE!
Save me the reply back with your generic message saying customer service will handle my order. If anything not only should i be reimbursed but should be due some type of compensation especially due to the fact that what i ordered was for my daughters birthday.
NEVER AGAIN AND I'LL MAKE SURE TO PASS THIS ALONG TO ANYONE ELSE I KNOW THAT HAVE/WILL ORDER FROM YOU!
Cyn S.'s review of Soufeel earned a Very Helpful vote
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Hi Cyn, I'm so sorry to heart that, could you please provide your order number, so that we definitely solve the question for you.