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Cyndylou B.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since February 2019

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1 Review by Cyndylou


I recommend that you Do Not order from this company. I ordered a custom dress for my son's wedding. One color, dark green. It came in 3 different colors, dark green body, Christmas green sher upper and celery green embellishments. The custom sizing was also wrong. The dress was returned, at my cost, because of the color issues. They refunded a portion keeping approximately $80 for "administrative fees". The dress was unwearable with the color combinations. The product was NOT what was presented in the catalog. They shipped a dress made of 3 different colors and refuse to reimbursement for the money paid, they have the dress and approx. $80. Plus I am out the shipping costs to send it back. (Their so called legal dept is snarky to deal with and use poor grammar with misspelled words.)

I have reported them to the federal trade commission and other governing agencies.

Cyndylou Has Earned 3 Votes

Cyndylou B.'s review of Joswen earned 3 Very Helpful votes

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