cyndi p.

I discovered a debit of $499 from my bank account from LegalZoom. When I called to verify what it was, it was for an annual Registration Agent, Compliance and something else for a business that was dissolved almost 5 years ago! The only service I ever had with them was the RA@ $159/year and this year they choose to add items and charge me $499? When I called them to discuss, they advised me that I need to call the State and have them removed as RA. When I called the State, they said that LegalZoom had to resign as RA of my dissolved business. When I called LZ back and requested that they resign as RA, they said they could not do that. Now correct me if I am wrong, isn't it MY choice as to who I want as RA and isn't it MY choice if I want to remove them? Not to mention, they are using a debit card that expired years ago and according to them, when I advised that they did not have my authorization to debit my bank account, their response was, we have the authority to access ANY account linked to that card! Really? Isn't that FRAUD? You do not have access to my account. I gave you permission to charge the previous card on file but it expired years ago so what gives you the right to wiggle your way into my account otherwise? They are holding my account hostage and I will pursue this legally if I have to. LZ - I DO NOT WANT YOU AS MY RA AND YOU DO NOT HAVE MY AUTHORIZATION TO DEBIT MY ACCOUNT FOR A SERVICE THAT I AM NOT APPROVING