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Cybele W.

Contributor Level

Total Points
80

1 Review by Cybele

  • Rakuten

12/29/17

Not only have all my shopping trips been accurately logged but when I had a large shopping trip missing, customer service was quick to respond and even emailed me a week later to say "we haven't forgotten about you, we are waiting to hear back from the company." Who does that? And they got me my money. Unexpectedly above and beyond responsive service.

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