We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

C W.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Beauty

Member since May 2017

  • Review

    1

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    86

Review Distribution

1 Review by C

5/5/17
I canceled renew derma and was not told at that time that I was not within the cancelation window. I called back when my card was billed and I was then told I was not within my 14-day window and would be charged for the product. I was told they were unable to issue a refund. I told her I would then have to dispute the charge on the credit card and ended the call. Within 2 minutes she called me back and offered a 35% refund. When I said no she offered a 50% refund and told me they win 99% of the disputes and I should take the generous or. I was within my window of cancelation and should not have been billed at all.

Also, when I canceled I was offered a 25% discount then a 50% discount so if you like the product (though I would NEVER buy from this company) you should call to cancel and get a better deal.

C hasn’t received any votes.

C hasn’t received any thanks yous.

C doesn’t have any fans yet.

C isn’t following anybody yet.