I felt compelled to write this review several months after my unsatisfactory transaction with this business. This is because I randomly checked the site today, and am shocked it is still up and running!
Players Fan Store runs quite the scam. The website looks legit, with a local Colorado telephone number and address, and, in their words, all their items are "certified 100% authentic."
But please do not be fooled by its website! First of all, the number listed on the site (Call Us: *******377) redirects you to an insurance company that has nothing to do with the store. Secondly, when I Googled the address, listed on their site as Boulevard Center, 1685 S Colorado Blvd, Denver, Colorado 80222, United States, I found that this address belongs to Spa Bella Medispa! In December of 2016, this fake local address and number were displayed, and then it shortly disappeared in late December 2016. I'd check back from time to time since then -- now it's back up again.
Moving on, however, to the meat of this scam. Thinking that this was a legit, US-owned and operated local business, I ordered a jersey in early December 2016. I saw that the charge on my credit card was listed as XINYANG BEIJINGSHI CN. This immediately raised a red flag because if this is a US company as it appears on the site, then why was the transaction based in Beijing? Because this company is fraudulent, that is why!
The item did not arrive until late January 2017, and, surprise surprise, was sent directly from an address in China. And, surprise!, what I ordered was clearly a counterfeit jersey and not an official, authentic one as described! The website wants you to think you're ordering from a US-owned and operated company, so you will feel confident in ordering just in case any issues arise. US consumers and US-based businesses have rights and face consequences from the Better Business Bureau, etc. Companies like PlayersFanStore prey on unsuspecting consumers who want to buy with confidence. When, in fact, the handlers who directly send you these knock-off items are based in China! SCAM! Why is this scammy? Because these companies do not have the threat of the BBB, Yelp, and other more prominent review sites to contend with, so they can continue to scam without consequence.
Emailing them yielded extremely slow and unsatisfactory responses, if any response at all, and the USPS tracking number they finally sent me was completely fake. Their email address, by the way, is a Gmail one -- another red flag, for a website that looks so professional. Don't be fooled by the *******@playersfanstore.com -- it reroutes to a Gmail address.
Thankfully, I had paid for it with a credit card and not my debit card, so I was able to get a full refund (issued by my bank and not the company -- thank GOD for charge backs!). A few weeks after I received my refund, the jersey arrived, with bad stitching, awkwardly sewn numbers, and a fraudulent, cheap-looking hologram that did not match the authentic jersey I eventually purchased from the NHL store.
Please do NOT be fooled by the lower prices, and instead go to stores with official licenses to whatever sports team you're wanting to buy gear from. This store is a complete and utter fraud. It is worth paying a little more for peace of mind, good customer service, and assurance that the product you order will actually be authentic and officially licensed. This website claims authenticity, but this is absolutely untrue. If you want to wait two months for a counterfeit jersey that costs maybe $20 less than one you'd get from the officially licensed store (NHL, NFL, etc) which would arrive in 7 to 10 business days, then by all means, use this site. If you want to slooooooowly correspond via email with sketchy overseas strangers, be my guest. But if you are more like myself, if you value authentic goods delivered in a timely manner from a US owned and operated store, you'll avoid this site like the plague. In fact, this site needs to get shut down -- pronto!